Reflections Week Five

Reflections

This week’s presentations were interesting. I especially liked the presentation about those consumer web-sites where you can complain about customer service at different companies. The story about the company insisting on talking to the dead man to have him shut down his account was ridicules and sad, but still kind of funny.
The chapter on ethics was interesting. I learned about differences from Norway where I used to work and here. Here the company you work for is at always allowed to read your work email, because the email system belongs to the company. I think this makes good sense; however, it is different in Norway. Or it used to be different. A new law was passed a few weeks ago, making it legal from March 1st to check your employees’ work email accounts, but only if you have a good reason to do so. In the company I used to work I always assumed that my boss could check my email if he had wanted, so I never used my job email for private purposes. There was only one application that we were not allowed to use on the job, this was msn messenger. They said it was because this specific application was a huge threat to security. I don’t know if this was the real reason or if they thought we would spend too much time chatting with friends outside work. We used Microsoft Communicator internally.
We learned very basic HTML programming skills by the end of the class. I don’t know a lot about programming even though I worked a lot with search engine optimization, we always used CMS software that made it simpler to work with.